User
No subscription
HelpPrivacy

Help & Support

How does AutoAML work?

General

AutoAML uses AI-powered technology to automate your AML compliance processes. Simply fill out our assessment forms, and our system generates comprehensive risk assessments and compliance reports in minutes.

What templates are available?

Templates

We offer three specialized templates: Generic (universal compliance), Lawyers (legal practice specific), and Estate Agents (property transaction focused). Each template is tailored to your industry's specific AML requirements.

How secure is my data?

Security

We follow a zero-data storage policy. Your information is processed in real-time and immediately discarded after report generation. We never store personal data, assessment details, or generated reports on our servers.

Can I customize the assessment forms?

Customization

Yes, our templates are designed to be comprehensive yet flexible. You can skip irrelevant sections and focus on areas specific to your client's risk profile and business activities.

What file formats are supported for reports?

Reports

All reports are generated as professional Word documents (.docx) that you can download, edit, and save to your local systems. This ensures compatibility with your existing document management processes.

How long does it take to generate a report?

Performance

Most reports are generated within 2-5 minutes. The time depends on the complexity of the assessment and the amount of information provided. Our AI processes everything in real-time.

Is AutoAML compliant with UK regulations?

Compliance

Yes, our system is built to comply with UK AML/CTF regulations, including MLR 2017, FCA guidance, and JMLSG guidelines. Our AI stays updated with the latest regulatory changes.

What if I need help with a specific case?

Support

Our support team is available to assist with complex cases. Use the Contact Support form below, and we'll provide guidance on handling unusual risk scenarios or regulatory questions.